Contact Our Support
An Important Message to our Valued Customers
We’re here to assist you with any questions, concerns, or feedback you may have. Reach out to us through any of the following channels, and our customer support team will be happy to help.
Frequently Questions
iHerbage.com Ltd is the largest online supplement and nutrition store in Bangladesh. We offer a wide range of high-quality supplements, vitamins, minerals, and health products from trusted global brands.
You can place an order directly on our website by adding products to your cart and proceeding to checkout. Follow the prompts to enter your shipping details and payment information.
We accept several payment methods, including:
- Cash on Delivery (COD): Pay when you receive your order.
- bKash and Nagad: Secure mobile banking options available for easy payment.
Currently, we only offer shipping within Bangladesh. We deliver inside Dhaka within 24 hours and outside Dhaka within 72 hours.
- Inside Dhaka: 60 BDT
- Outside Dhaka: 120 BDT
Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this tracking number on our website to monitor the status of your delivery.
We offer a hassle-free return and refund policy. If you receive a damaged or incorrect product, please contact our customer support within 7 days of delivery. We will arrange for a return or exchange, or provide a full refund, depending on the situation.
At iHerbage.com Ltd, we guarantee the authenticity of all our products. We source our products directly from reputable manufacturers and conduct rigorous quality checks. You can trust that every item you purchase from us is genuine.
Yes, you can cancel your order before it is shipped. Please contact our customer support team as soon as possible if you wish to cancel your order. Once the order has been shipped, it cannot be canceled, but you may return it under our return policy.
You can reach our customer support team via:
- Phone: +88 0199-5824844
- Email: support@iherbage.com
- Live Chat: Available on our website during business hours.
Yes, we offer wholesale opportunities for businesses and retailers. Please visit our Wholesale page for more information or contact us at iherbage.bd@gmail.com.